Even with these measures, which are being adopted by competing chains, it's not unusual for the drive-thru line to extend out onto the street or block entrances to other businesses, and at times require police help directing traffic. These wait times are a symptom of Chick-fil-A's massive success the average Chick-fil-A store does over $4.5 million in annual sales, compared to the average McDonald's store with $2.9 million.Ĭhick-fil-A does have strategies to make drive-thrus faster and more efficient, like installing double drive-thru lanes and having workers take customers' orders on tablets at their cars before they reach windows to reduce bottlenecks. According to the survey, Chick-fil-A locations had an average of four cars waiting in line at any given time, well above the average of 2.2 cars at McDonald's, the next highest. The long waits aren't surprising: Chick-fil-A is really popular. The chain was the only business to get a 100% accuracy rating in the same survey, and also got the top spot for customer service. Waits have nearly doubled since 2019, but customers don't seem to care. In 2019, the average speed was 322.98 seconds, just over five minutes, and in 2020 the wait was 488.8 seconds, about eight minutes. Our fact-check work is supported in part by a grant from Facebook.Through a spokesperson, Chick-fil-A declined to comment.ĭrive-thru waits have gotten longer over time. You can subscribe to our print edition, ad-free app or e-newspaper here. Clayton State University, accessed June 1, Erick W.LinkedIn, accessed June 1, Erick McReynolds.Chick-fil-A, June 24, 2022, 2021 Chick-fil-A Corporate Social Responsibility Report.29, 2021, 2020 Chick-fil-A Corporate Social Responsibility Report The claim has also been debunked by PolitiFact. ![]() USA TODAY reached out to the users who shared the post for comment but did not immediately receive a response. He also delivered the commencement address at Clayton State University's fall commencement ceremony in Georgia in December 2022 and was listed as the vice president on the university's website.Ĭhick-fil-A declined to provide a comment. Both reports identify him as the company's vice president of diversity, equity and inclusion. McReynolds was mentioned in both Chick-fil-A's 20 Social Responsibility Reports, which were created in September 2021 and June 2022 respectively. His LinkedIn page says he's worked in the position since November 2021, and before that, he worked as the diversity department's executive director starting in July 2020.įact check: Target's 'tuck-friendly' swimsuit is made for adults, not kids Web archives show he's been featured on the restaurant's website since at least September 2022. McReynolds wasn't recently hired, however. The webpage linked in the original tweet features a photo of Erick McReynolds, the vice president in question, alongside a statement from him about respect in the workplace. The chain has had someone in that position for over a year and a half. ![]() Other versions of the claim have been shared on Facebook, Instagram and Twitter.įollow us on Facebook! Like our page to get updates throughout the day on our latest debunks Our rating: FalseĬhick-fil-A did not "just hire" a vice president of diversity, equity and inclusion. That’s where special plans for loyal customers come in handy. To create a lucrative love brand among fast food chains and keep customers coming back, you need to give people more than just a tasty snack. The tweet includes a link to Chick-fil-A's diversity, equity and inclusion page.Ī similar claim shared on Instagram garnered more than 2,000 likes before it was deleted. Izabela Grochowska Content Manager There are more than 200,000 fast food restaurants in the US alone and taste isn’t the sole key to success. "Is this just checking off a corporate box or do they believe in this Marxist nonsense?" "Chick Fil-A just hired a VP of Diversity, Equity and Inclusion," reads the tweet. Anthony Jackson, USA TODAY The claim: Chick-fil-A 'just hired' a new vice president of diversity, equity and inclusionĪ May 31 Instagram post ( direct link, archive link) shows a screenshot of a tweet about fast food restaurant Chick-fil-A.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |